Research

Inquiry Response: Are We Working the Right Business Problems?

By IIA Expert, Apr 09, 2018

Available to Research & Advisory Network Clients Only

Inquiry:

We have our data lake in order so that we can perform more forward-looking analytics to drive business value. Now we’re struggling with how to start and what to prioritize first—any ideas?

Read More »

Operationalizing Analytics for Intelligent Fraud Detection and Case Management

By Michael Ames, Robert Morison, Jan 31, 2018

Available to Research & Advisory Network Clients Only

Fraud is widespread and continues to grow, especially online. It’s a major problem in a variety of industries and government agencies far beyond the familiar areas of financial and retail fraud, where credit card information is compromised and fraudsters use it for online purchases. The problem worsens as criminals get more organized and technologically sophisticated and operate at greater scale. As fraudsters innovate and scale up, fraud prevention and investigation become more challenging, and advanced analytics become a bigger part of the solution.

Read More »

Improving Analytics Measurement Part 5 of 5 – Analytics Health

By Robert Morison, Dec 20, 2017

Available to Research & Advisory Network Clients Only

Analytics Health metrics address the question, “Are we maintaining and building the right capabilities to meet business demand and perform better in the future?” These capabilities can include people and skills, processes for execution and management, technologies and techniques, and data assets for analytics.

Read More »

Improving Analytics Measurement Part 4 of 5 – Results

By Robert Morison, Dec 18, 2017

Available to Research & Advisory Network Clients Only

The Results question is: Are the analytics outputs being put to good use and creating value for the enterprise? This is the most challenging measurement question to answer, and it’s naturally the question of greatest direct interest to the business.

Read More »

Improving Analytics Measurement: Part 3 of 5 – Performance

By Robert Morison, Dec 14, 2017

Available to Research & Advisory Network Clients Only

Analytics Intent poses the question, “Are we working on the right things?” Analytics Performance follows up with the question, “Are we doing those things well?” Are the analytics organization and its business partners performing the work of analytics efficiently and effectively? Are projects being executed as planned, and are everyday services being provided reliably?

Read More »

Inquiry Response: Planning to Standardize Metrics Across the Enterprise

By Mark Molau, Dec 04, 2017

Available to Research & Advisory Network Clients Only

Inquiry:

We’re moving to establish standardized metrics across our business units and divisions. What’s important to consider as we begin this transition? How can we socialize what we create and encourage adoption?

Read More »

Strata Data Conference 2017

By David Alles, Nov 16, 2017

Available to Research & Advisory Network Clients Only

Nothing reflects today’s rapid pace of change like the mainstreaming of Artificial Intelligence (AI). IIA launched its expanded coverage of technical conferences with last year’s Strata + Hadoop World 2016 in New York City. The central theme of this Strata event was the 10-year anniversary of Hadoop and Big Data’s coming of age. In the span of twelve short months, AI has gone from a minor conference subplot to the dominant theme and is now the leading keynote and breakout session topic.

Read More »

Putting Unexpected Results to Work at Sanford Health

By Robert Morison, Nov 08, 2017

Available to Research & Advisory Network Clients and Professional Members

An initiative in predictive analytics at Sanford Health yielded unexpected results and valuable lessons learned. A perennial challenge for health care providers is recognizing and anticipating which patients are incurring the greatest effort and expense. Some studies have suggested that as much as 80 percent of total health care spent is on only 20 percent of patients. With the migration to population health, where providers aim to improve quality while decreasing costs, high-utilization patients have become a focus for health systems.

Read More »

2017 Analytics Symposium - Chicago Summary and Recordings

By Jack Phillips, Oct 31, 2017

Available to Research & Advisory Network Clients Only

Earlier this month, IIA held its 8th Analytics Symposium and awarded the 2017 ANNY Excellence in Analytics Award to Cisco Systems in a packed house at the Gleacher Center in Chicago. Read the key themes of the event and watch the session recordings on demand.

Read More »

How Analytics is Transforming Financial Services

By David Alles, Oct 25, 2017

Available to Research & Advisory Network Clients Only

IIA asked survey respondents in four segments (wealth management, US banks, Canadian banks, and credit unions) questions about their use of analytics in six customer engagement areas (customer experience, customer facing employees, web, mobile, social, and ROI). Results highlight why traditional financial services are vulnerable to disruption. Digital native companies universally excel at using analytics in these areas. However, even across leading financial services companies we see lagging adoption – especially in web, mobile, and social analytics. This is indicative of the analytics maturity gap between digital native companies and traditional companies and illustrates why traditional financial services companies have to accelerate analytics maturity to be more competitive. Based on the study findings, IIA’s faculty of top analytics practitioners and analysts then isolated key takeaways and developed recommendations for traditional companies in the financial industry to mature their analytics in effective, sustainable, and measurable ways

Read More »